We want to bring a significant safety issue to your attention. Triangle Tube has issued a recall for certain Prestige and Aerco Esteem gas boilers due to a risk of carbon monoxide (CO) release, which can pose serious health hazards.
If you or someone you know has a gas boiler installed in your home, please check the model and serial number to determine if it’s part of this recall. The affected models include:
- Prestige Solo
- Prestige Excellence
- Aerco Esteem
You can find the serial number on the Boiler Rating Label, located on the white front panel, the right-hand side panel, or behind the front door of your boiler.
What to Do Next:
- Visit the Triangle Tube recall website for detailed instructions on identifying your boiler and scheduling a free inspection or repair: Triangle Tube Product Recall.
- If you continue using the boiler while awaiting repair, ensure you have working carbon monoxide alarms on each level of your home and near sleeping areas.
For any questions or concerns, you can contact Triangle Tube directly at 877-574-5036 or via email at productrecall@triangletube.com. If you know of any elderly neighbors or friends who have a gas boiler in their homes, please share this message with them.
Your safety is our top priority. Please take a moment to verify your equipment and take action if necessary.