Storm Advisory – Please Call Before Coming

7/10/23 – Due to the current weather situation we recommend you call 800-326-8763 prior to coming to any of our offices. For the safety of our staff, we are closely monitoring the storms and closing offices, and sending home employees as needed as the situation changes. We anticipate this impact may extend to tomorrow (7/11/23) as well. Thank you for your patience and understanding.

Consistently have had good experiences with office and onsite service staff when we’ve needed them to install, diagnose and/or fix heating or hot water systems. Recently had significant issue due to electrical problem that destroyed portions of heater, team was here within few hours of when I called and took care of it.

Lori M.

I needed a new boiler and needed to switch from an underground oil tank to propane. The boiler is in a very cramped space and other companies said they couldn’t place a new one there – they’d need to take over one of my few closets upstairs. Bourne’s not only was able to keep the boiler in the original location, but also managed the entire tank removal process and pitched in to help with preparation for a backup generator. They did a fantastic job. I couldn’t recommend them more highly.

Michael D.

As a small business owner, time is money but money is money as well. After years of dealing with the cooperate structure of ****** where I was not able to talk to the same person twice and it took hours to get problems solved, I switched to Bourne’s. Previously, I had assumed that ********’s ‘rate locks ‘ were the only way to ensure a good price on heating fuel. After my switch to Bourne’s, I wouldn’t switch back even if pricing was better at ***** (which it is not). The small town approach at Bourne’s makes talking to someone much easier. I can call the local office and get through immediately without having to go though a menu. I have saved time AND money.

Nate T.

Technician Tom did a great job at my home during a heating service call. He was very professional, courteous and did an excellent job. I want to make sure Bourne’s knows how happy I am with your service and that Tom’s boss knows he does a good job during service calls. Thank you.

Nancy

Storm Advisory – Please Call Before Coming

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