Smart Pay

Smart Pay for propane, bioheat and wood pellets.

Register for Smart Pay

You can avoid billing spikes in the Winter by making equal monthly payments on your anticipated annual fuel costs for the heating season. The more months you spread the payments across, the lower the payment. *minimum of 125 gallons*

Smart Pay Plans

1. Price Protection / Capped Budget

This Plan allows our customers to receive a price that will “cap”-out should the market go up, as well as give the flexibility to benefit should prices decline. This plan also allows you the ease of having monthly budget payments. This program works well for customers that want the protection of the cap with the convenience of making monthly budget payments.

2. Pay As You Go

Pay-as-you-go is exactly as it sounds. You pay for the fuel that you order as you order it. This option does not tie you into any type of pricing or contract. On Pay-as-you-go customers can choose to be on Will-Call so that they can order fuel when they need it and for how much they can afford (minimum delivery of 125 gallons) or on Automatic delivery (For credit approved customers only).

Smart Pay Contract Renewals

Customers who have been on a budget in the past will automatically be sent a new contract with the exception of those who may have switched fuels, you must re-register. Customers who have never been on a budget can register now.

Definitely tell the boss s/he is lucky to have employees so dedicated to doing a good job. And John, who delivers our propane, is always prompt and helpful as well. He was instrumental in getting us the propane tank monitor which has really helped our irregular usage.

We think Bourne’s has the best customer service!

A.W.

Thanks again for your prompt response. I was confused by the dial on the tank. I thought I was looking at the bottom of the needle since it does not have much of a point. The propane smell made me think it was low (so in my mind I wanted to see a low tank level) because that is the only time we have ever smelled propane.

Tom and Damien were absolutely great! By the time they arrived, I had shut off the items that use propane so the smell had gone. They checked everything thoroughly. Based on our description of where we were noticing the odor, they determined the cause. Since the leak was outside and intermittent, I said we were fine waiting a day or two. Nonetheless, they went all the way to Burlington to get us the new part!

So, great judgement call on your end.

Allen W.

Have really liked/enjoyed our high efficiency heat pumps until this week. Now we love them. They work so, so much better than window units and much quieter. These are the best upgrades we have made to the house since we lived here. If you have any customers on the fence regarding this decision, please share the above with them. Thanks for all your help.

Richard B.

Your driver decided for valid reasons to deliver my fuel today instead of tomorrow. I had been dithering over what to do about slushy predictions for anticipated delivery tomorrow (Friday) and trying to enlist my plower and sander to be on ‘stand-by.’ He cheerfully filled my low tanks. As I told him, “You are my best Valentine present today !!” Thanks very much.

Nancy P.

Thank you so very very much for the prompt and excellent service that we received last week. The furnace came in and the boys set it up, everything is working fine and there was absolutely no disruption to our guests and I wanted to thank you very very much for your efforts and for your crew taking care of that. We will continue to be one of your best customers.

Skip O.

I needed a new boiler and needed to switch from an underground oil tank to propane. The boiler is in a very cramped space and other companies said they couldn’t place a new one there – they’d need to take over one of my few closets upstairs. Bourne’s not only was able to keep the boiler in the original location, but also managed the entire tank removal process and pitched in to help with preparation for a backup generator. They did a fantastic job. I couldn’t recommend them more highly.

Michael D.