Residential Services Archives

Become a Customer
Automatic Payments

Making your payments is a breeze with electronic funds transfer.
Easy Online Services

Set up your online user/password, easily check your account, order fuel, and pay invoices. Make Payments, View Your Account & Order Fuel
Annual Heating Equipment Service

Bourne’s Preferred Residential Oil or Propane Fired Service Agreement for $259.95 annually!
Annual Air Conditioning Equipment Service

Bourne’s Preferred Residential Air Conditioning Service Agreement for 249.95 annually!
Emergency Service

Emergencies arise and Bourne’s is available any time 24 hours a day, 7 days a week in any type of weather condition. Call 800-326-8763.
Energy Audits

Energy Audits can save lots of money and heating fuel. By knowing where you are losing heat and what to weatherize is important in helping you use less energy.
Paperless E-Billing

Receive your invoices and statements online and reduce the unecessary paper and postage and don’t forget to also sign up for our easy online services to view, pay and order your fuel.
Smart Pay

Easy online services let you view your account, make payments, order fuel, or make account changes.
Equipment Estimates

Bourne’s Energy gives free estimates for heating, cooling, plumbing and hot water. Please note customer estimates must come before non-customer requests.
Plumbing

Our fully-licensed plumbers are able to repair everything, from a leaky faucet or toilet flapper to changing your electric baseboard heat over to hot-water baseboard.
Auto-Delivery

Auto-delivery means you’ll always have fuel to keep your home warm all winter long. Bourne’s Energy will automatically deliver your fuel before you ever run out.
Tune-Ups / Service

Tune-ups, maintenance or general repair can be scheduled during normal business hours 7:30am- 4:30pm Monday-Friday.
Propane Fill Stations

Propane tank refill stations are available for your convenience. Bourne’s has three stations with more locations being added. Our Franklin location welcomes RV’s.
WESROC Remote Fuel & Temperature Monitor

The Wesroc monitoring system detects heat loss, burner failure, and low fuel level for 24-hour protection.

Thank you so very very much for the prompt and excellent service that we received last week. The furnace came in and the boys set it up, everything is working fine and there was absolutely no disruption to our guests and I wanted to thank you very very much for your efforts and for your crew taking care of that. We will continue to be one of your best customers.

Skip O.

I needed a new boiler and needed to switch from an underground oil tank to propane. The boiler is in a very cramped space and other companies said they couldn’t place a new one there – they’d need to take over one of my few closets upstairs. Bourne’s not only was able to keep the boiler in the original location, but also managed the entire tank removal process and pitched in to help with preparation for a backup generator. They did a fantastic job. I couldn’t recommend them more highly.

Michael D.

I just wanted to reach out to you on behalf of my wife. She was home today when you guys showed up for the propane delivery. She was extremely pleased with your employer who performed the delivery. Unfortunately she doesn’t remember his name, but she wanted to make sure that this message gets back to you. He was very friendly and helpful. He stayed with her until all her questions were answered and all the appliances were functioning correctly. Thank you very much for your assistance.

Dustin R.

As a small business owner, time is money but money is money as well. After years of dealing with the cooperate structure of Irving where I was not able to talk to the same person twice and it took hours to get problems solved, I switched to Bournes. Previously I had assumed that ********’s ‘rate locks ‘ were the only way to ensure a good price on heating fuel. After my switch to Bourne’s I wouldn’t switch back even if pricing was better at ***** (which it is not). Their small town approach makes talking to someone much easier. I can call the local office and get through immediately without having to go though a menu. I have saved time and money.

Nate T.

I highly recommend Bourne’s Energy for both your propane needs and servicing your heating equipment. When it is time to renew your propane contract with Bourne’s you will not have to negotiate, threaten or price propane with other companies. Bourne’s first offer price for contracted propane will be excellent. And to sweeten the deal Bourne’s contract price for propane is the most you will pay per gallon for propane during the heating season and if propane is less than the contract price when you purchase propane, frequently happens in the summer months, then the lower price is what Bourne’s will bill you for propane. We have saved a significant amount using Bourne’s as our propane supplier. And, you can count on them for fast, reliable and professional service for your heating equipment. Yesterday our boiler went down, called Bourne’s at 8 am , they were out early that afternoon, got our boiler up and running again, which I appreciated greatly on this cold November morning. So, for propane or servicing your heating equipment my experience with Bourne’s has been excellent and I highly recommend them.

Peggy H.

Heather was a great help getting our new home completed and set up for service with Bourne’s! Office staff is always pleasant and knowledgeable when we call, and the service guy was great when he came for our yearly cleaning!

Gail L.

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Automatic Payments

Easy Online Services

Annual Heating Equipment Service

Annual Air Conditioning Equipment Service

Emergency Service

Energy Audits

Paperless E-Billing

Smart Pay

Equipment Estimates

Plumbing

Auto-Delivery

Tune-Ups / Service

Propane Fill Stations

WESROC Remote Fuel & Temperature Monitor