Application for Commercial Fuel Delivery & Service

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Thank you for all your good service and help with this very difficult winter.

Richard

Each time we interact with Bourne’s, we rediscover how happy we are that we switched to your service. I was not here for the tank installation but Alan said the field crew was very thorough. The tanks are in a perfect location, tucked away. Come winter, we’ll keep an eye on the gauges and keep a path cleared for deliveries. BIG thanks for fitting us into your tight schedule. We very much appreciate you and what you do.

Kirsten and Alan

Thanks again for your prompt response. I was confused by the dial on the tank. I thought I was looking at the bottom of the needle since it does not have much of a point. The propane smell made me think it was low (so in my mind I wanted to see a low tank level) because that is the only time we have ever smelled propane.

Tom and Damien were absolutely great! By the time they arrived, I had shut off the items that use propane so the smell had gone. They checked everything thoroughly. Based on our description of where we were noticing the odor, they determined the cause. Since the leak was outside and intermittent, I said we were fine waiting a day or two. Nonetheless, they went all the way to Burlington to get us the new part!

So, great judgement call on your end.

Allen W.

I have worked with another fuel company and in the past and the customer service from Bourne’s is incomparable. I am so happy I made the effort to switch everything over to Bourne’s! Also need to add that Mike is amazing – so efficient and was able to save me a lot of money on a furnace problem that was supposed to be very expensive. Creativity and expertise are so very much appreciated and Mike went above and beyond to help me get things running again. Cheers to everyone at the company – many thanks for making our fuel servicing into a pleasant experience, as it was definitely the opposite with other companies.

Courtney M.

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