Viessmann Condensing Boiler

Quality Viessmann propane-fired wall hung condensing boiler.

Thanks again for your prompt response. I was confused by the dial on the tank. I thought I was looking at the bottom of the needle since it does not have much of a point. The propane smell made me think it was low (so in my mind I wanted to see a low tank level) because that is the only time we have ever smelled propane.

Tom and Damien were absolutely great! By the time they arrived, I had shut off the items that use propane so the smell had gone. They checked everything thoroughly. Based on our description of where we were noticing the odor, they determined the cause. Since the leak was outside and intermittent, I said we were fine waiting a day or two. Nonetheless, they went all the way to Burlington to get us the new part!

So, great judgement call on your end.

Allen W.

Dear Bourne’s Energy People – Thank you very much for going to my Sugarbish home and fixing my upstairs Rinnai heater. A few years ago, your people were at my home for an emergency which included replacing my hot water heater. My condo is a wonderful second home – a paradise for my children and grandchildren. I live in Massachusetts and am truly grateful to have Bourne’s Energy ready and able to take care of my home.

Paula H.

Our thanks to the woman who I assumed was your service manager, who came over & replaced the pressure release valve on out boiler after dark 4:30-5pm on Wednesday night, Thanksgiving eve.

Mark S.

Belle called this morning and sent her many thanks to Bourne’s and specifically to Carey for his assistance in dealing with a LP gas line leak caused by the cable company. She was extremely appreciative of his efforts.

CSR