Home
News
Governor Phil Scott on Bourne's 70th Anniversary

Governor Phil Scott on Bourne’s 70th Anniversary

I wanted to let you know that I am extremely pleased with the heat pumps, and also wanted to let you know that Kelly and Mark were extremely professional and very pleasant to work with. They were courteous and took the time to explain how the system works in depth so I fully understood it’s operation. You as well, Mike, have been professional and a real pleasure to work with throughout this process. Please pass along my positive feedback to your supervisor as well as Kelly’s and Marks’. Thanks again.

Jan K

I would like to express my satisfaction with Mike the technician who serviced my unit. He was extremely professional and knowledgable. He went above and beyond expectations. Hard to find these days, so much appreciated when it happens.

Lyn-Anna W

I wanted to tell you about some outstanding service that Bourne’s employees recently provided us. Late in the day on Saturday, January 5^th, I noticed we had no heat in our house in Swanton. I checked the propane tank and the gauge was zeroed out. I called Bourne’s emergency number and the answering service responded immediately. Within a minute or two I then received a call from one of your managers, Gwen Hoadley.

Within another couple of minutes a technician by the name of TJ (don’t know his last name) called and said he was on the way from Milton. He, of course, was on his way and arrived on Maquam Shore shortly thereafter. It was very cold and dark, but TJ got all his equipment out and filled the tank with enough propane to get us heat.

TJ was professional, courteous, and seemed to truly enjoy his job. I can also say the same for Gwen and the answering service. You are doing a great job managing the Swanton office when your team responds like this. It makes us happy and secure knowing we are a Bourne’s customer. Congratulations on truly outstanding customer service! Thank you. Stuart S.

Stuart S.

Thank you to Mike Leblanc for coming today for the installation of our propane dryer! You are great at your job! Taking the time to explain how my dryer works! Can’t wait for our Tankless water heater to be installed next!!
The whole team is great! Thank you from the Corbeil’s!!

Denise C.

I can’t tell you how happy I am with Bourne’s. Every time i speak with CS they are relaxed, helpful, AMAZING. Even the techs who have come out to the house — super nice and professional. Pam who set up our account was wonderful as well. I am truly thankful for your honest professionalism. PLEASE, please keep doing what you are doing. Thank you from Bolton Valley. You are making a serious difference with your superb business standards. (I rarely write reviews or give feedback )

Paul

Consistently have had good experiences with office and onsite service staff when we’ve needed them to install, diagnose and/or fix heating or hot water systems. Recently had significant issue due to electrical problem that destroyed portions of heater, team was here within few hours of when I called and took care of it.

Lori M.

Fuel

Fuel

Equipment

Equipment

Contact Us

Contact Us

Become a Customer Button

Buying or Selling Button

Residential Services

Residential Services

Commercial Services

Commercial Services

Specials & Coupons

Contact Us today

Contact Us

Lyndonville

Berlin *

Morrisville

Newport

Swanton

Waitsfield

Waterbury

Fuel

Fuel

Equipment

Equipment

Contact Us

Contact Us

Become a Customer Button

Buying or Selling Button

Residential Services

Residential Services

Commercial Services

Commercial Services

Specials & Coupons

Contact Us today

Contact Us

Governor Phil Scott on Bourne’s 70th Anniversary

Related Posts