While news about the COVID-19 outbreak continues to change daily/hourly, Bourne’s Energy is working with our staff and our customers to make sure we are all doing our part to prevent the spread of COVID-19.
We are balancing the CDC Guidelines with continuing to provide our customers with the essential services they need.
In order to help reduce person-to-person contact, our offices are not open to the public. We will be available via phone and email to answer your questions. We offer our secure website and mobile app to request your delivery, service or to pay a bill. Additionally, you can take advantage of the autopay and auto delivery options, along with emailed statements and invoices. If your needs can not be met via these resources, please call ahead for an appointment.
As an added precaution, our drivers will NOT be leaving a delivery ticket on your doorknob for the time being; delivery tickets will get mailed with your invoice.
Do you have an upcoming appointment with Bourne’s Energy? We’ll be contacting you to ask a few important questions to ensure your safety as well as the safety of our staff. Is someone at your location showing symptoms of the virus or tested positive? If so, it’s critical that we are made aware, so that extra precautions are taken. We’re providing updated information and education to our staff for early identification of any symptoms and will limit any potential exposure if detected.
As a responsible member of the community, we will continue to monitor the situation and make any appropriate changes.
We appreciate your understanding during this ever-evolving event.
Remember to check on your neighbors. Stay home, stay safe, we will get through this together.