WHAT IS AUTOMATIC DELIVERY AND HOW DOES IT WORK?
Automatic delivery is a service that we provide, which estimates your oil, wood pellet or propane usage. This estimation is based on several factors, such as your burner/home efficiency, past usage, tank size, etc…and Degree Days. Degree Days basically means when it’s cold out, we start calculating your use accordingly to determine when to deliver next so you won’t have to worry about it.
WHAT IS THE DIFFERENCE BETWEEN AUTOMATIC DELIVERY AND WILL CALL?
With “will call”, you have to monitor the status of your tank and call us when you need a refill. While there isn’t anything really wrong with this, many people forget to check their tank level and realize that they are almost out or are already completely out which as many know, inflicts an unwanted and unexpected emergency trip charge.
WHEN DO I GET MY DELIVERY?
Once our calculation puts your tank at about 25%, we schedule your automatic delivery. This will allow us plenty of time to get your delivery to you and allows a time buffer should the unexpected or even expected arise.
WHAT IS THE BENEFIT OF AUTOMATIC DELIVERY?
The main benefit to you is that you will not run out of heating fuel and you can leave everything up to us. We’re pretty sure that your family will be happy about that. Customers who use automatic delivery don’t have to even pick up the phone, we simply know when you are running low and will deliver your heating fuel.