My Account

Easy online services

Make Payments, View Your Account & Order Fuel

Go Mobile with the Bourne’s Energy App!

Go mobile with our mobile app. Download the Bourne’s App from your App Store and connect with your account on the move or wherever you are for the ultimate ease of connectivity. Make payments, order fuel or view your account.

Download the App

Get started with Paperless E-billing

Receive your invoices and statements online and reduce the unnecessary paper and postage and don’t forget to also sign up for our easy online services to view, pay and order your fuel.

Sign-up for E-billing

Feedback Wanted

We know you are keeping an eye on us and we’re looking for your feedback. We want to know what you think of your experience and how you feel about Bourne’s service to you. We hope it’s all good, but realize we are not perfect and can make mistakes, so we need you to let us know the things we could improve on as well as the good stuff we do. Please take a moment to write feedback so we can keep you happy. We thank you in advance for your assistance in strengthening our worth to you.

Give Feedback

This afternoon I had a new customer house visit with Denise. I would like to share with you that she is an outstanding representative for your company. Everything about her visit was perfect!!! She was timely, pleasant, knowledgeable, enthusiastic, and just a pleasure. She was the ideal ambassador to welcome a new customer!!! Simply a wonderful experience and I’m thrilled we are now part of Bourne’s family of customers!!! Thank you Denise!!!

Gigi B.

Great locally owned, environmentally conscious fuel company with exceptional service.

Rachel H.

I wanted to tell you about some outstanding service that Bourne’s employees recently provided us. Late in the day on Saturday, January 5^th, I noticed we had no heat in our house in Swanton. I checked the propane tank and the gauge was zeroed out. I called Bourne’s emergency number and the answering service responded immediately. Within a minute or two I then received a call from one of your managers, Gwen Hoadley.

Within another couple of minutes a technician by the name of TJ (don’t know his last name) called and said he was on the way from Milton. He, of course, was on his way and arrived on Maquam Shore shortly thereafter. It was very cold and dark, but TJ got all his equipment out and filled the tank with enough propane to get us heat.

TJ was professional, courteous, and seemed to truly enjoy his job. I can also say the same for Gwen and the answering service. You are doing a great job managing the Swanton office when your team responds like this. It makes us happy and secure knowing we are a Bourne’s customer. Congratulations on truly outstanding customer service! Thank you. Stuart S.

Stuart S.

We switched to Bournes many years ago and all in all we are very happy with the services that they provide. They have helped us with both our plumbing & heating needs, as well as propane delivery. We like the military discount that we get on Fuel & a prompt pay discount. The service is efficient, friendly and helpful. Bills are directly emailed and there is a choice to pay on their website. They are honest with all of their estimates.

Suzanne C.