Bourne's Energy Biofuel Plant

Testimonials

Our client's testimonials are our best form of advertising.

Read what they have to say...

The crew that did the install last week was awesome, I’m super happy with the work that they did and were professional & friendly 100% of the time!
- Burke K.
The employees at Bourne’s Energy really care for their customers! I use the Swanton office and they are amazing!! Thank you for all you do!
- Renee
I got a delivery and when the driver showed up I was out trying to shovel snow/ice that had fallen off the roof. Thank you Steve!
- Sally W.
Hi – I just wanted to compliment your driver today who delivered to my house in Warren. We have a fairly steep and (of course) icy driveway and this guy drove in and out like a true pro.
- Bill W.
Megan and her husband use you guys for propane and she has been real happy. She recently had an issue with her stove and I was worried about a leak. Your team responded quickly and made both of us fee better about the equipment. It makes a difference and I wanted you to know that your team has made an old gramma feel better. Please pass it along to them. They have been helpful and full of information. Thanks again.
- Darlene
Yesterday I called because my parents were having trouble with the furnace, they dispatched Hailey, she arrived and quickly found the issue and fixed it. I want to really thank her, exceptional service and professionalism.
- Glen T.
Thank you for the quote and getting a service technician over to my home today. I must say he was extremely professional and was a great representation of what I know Bourne’s must be working hard at, great customer service. He went out of his way to meet my needs and help me understand what he was finding throughout his work. You guys should be proud of teammates like him, who represent your company the way he did.
- Warren
I want to thank you Andrew, and thank Esther, for going out of your way to listen to my concerns and truly assess what was best for me and my well being with regard to the best heat pump for my space. I know that it meant a different brand change from those provided by Esther, and it meant time and work from Bourne's Energy, but you honored the promise that your customer needed to be satisfied. That is no small gesture in this day and time, and I really couldn't be more appreciative. The new heat pump is perfect in my house and is even more than I could have hoped for with regard to the heating factor.
- Debby
I just wanted to let you know that Trevor came by this morning and he was so great. He showed me how to turn off the propane if there is an emergency, showed me what he was doing for the inspection, and was very polite and professional. I appreciate how professional he was doing the safety inspection. Thank you for your business.
- JoAnn P.
I just wanted to write and say how very grateful I am for Bourne’s. Everyone I’ve worked with so far has been fantastic- special shoutout to Denise who has been an outstanding advocate for us, extremely responsive, kind, and professional. We recently moved into a home at the top of Bolton Valley which surprised us with how poorly insulated it was. Bourne’s reduced our heating bill so that we can afford to keep our home warm this winter until we are able to reinsulate in the spring. Your customer service is unmatched. It’s truly amazing to work with a company that is as understanding and phenomenal as you are. I would (and have) highly recommended you- you should feel really good about the wonderful service you provide.
- Annie B.
I want to share with you how pleased my husband and I are with the installation of a Rinnai heater and BBQ box at our house on Wednesday. Firstly, Andrew was phenomenal as he was punctual in his arrival time to look at the area we wanted to place the Rinnai, and he provided us with some great suggestions as well as the proposal turnaround time and presenting to us within two days. Secondly, Mike and Jared did an amazing job with the installation of the Rinnai heater. They were “all business” and went right to work on the installations, promptly and neatly completed the job, picked up after themselves, and ensured the installation area in our house and garage was just as clean as when they arrived. Although I am a Bourne’s employee, their knowledge and expertise ultimately make me even prouder of our sales and installation staff who provide absolutely outstanding work, take pride in what they do, and how the end result looks for their customers. Huge kudos to these guys!
- Linny C.
I highly recommend Bourne’s Energy for both your propane needs and servicing your heating equipment. When it is time to renew your propane contract with Bourne’s you will not have to negotiate, threaten or price propane with other companies. Bourne’s first offer price for contracted propane will be excellent. And to sweeten the deal Bourne’s contract price for propane is the most you will pay per gallon for propane during the heating season and if propane is less than the contract price when you purchase propane, frequently happens in the summer months, then the lower price is what Bourne’s will bill you for propane. We have saved a significant amount using Bourne’s as our propane supplier. And, you can count on them for fast, reliable and professional service for your heating equipment. Yesterday our boiler went down, called Bourne’s at 8 am, they were out early that afternoon, got our boiler up and running again, which I appreciated greatly on this cold November morning. So, for propane or servicing your heating equipment my experience with Bourne’s has been excellent and I highly recommend them.
- Peggy H.
This afternoon I had a new customer house visit with Denise. I would like to share with you that she is an outstanding representative for your company. Everything about her visit was perfect!!! She was timely, pleasant, knowledgeable, enthusiastic, and just a pleasure. She was the ideal ambassador to welcome a new customer!!! Simply a wonderful experience and I’m thrilled we are now part of Bourne’s family of customers!!! Thank you Denise!!!
- GG B.
I have worked with another fuel company and in the past and the customer service from Bourne’s is incomparable. I am so happy I made the effort to switch everything over to Bourne’s! Also need to add that Mike is amazing – so efficient and was able to save me a lot of money on a furnace problem that was supposed to be very expensive. Creativity and expertise are so very much appreciated and Mike went above and beyond to help me get things running again. Cheers to everyone at the company – many thanks for making our fuel servicing into a pleasant experience, as it was definitely the opposite with other companies.
- Courtney M.
We have personally been using Bourne's Energy out of Morrisville for year. They are competent and easy to get in touch with. Their service department is professional and I highly recommend them.
- Leonard
Larry was awesome today. He was very knowledgeable, polite and respectful. Larry took the time to explain everything & show the part he was changing and why it failed.
- Mike G.
I would like to start by saying the tech that came to my home to service my furnace is excellent! He came, he accomplished his task and was very courteous.
- Bruno G.
Thank you from Copley Terrace for the Bourne’s Energy bags the turkeys came in. We are very appreciative!
- June A.
We want to reach out quickly to thank you and your crew for a seamless installation of the heat pumps. Wayne and Cole were the most professional and respectful folks we have had work in our home. They were friendly, polite, clean and nice to be around. And they did impeccable work too! Thanks again for a job well done. Happy holidays to you and your crew.
- Lauren & Matt
Your technician, Mark was at my house tonight for what we thought might be a propane leak. He was outstanding! He arrived quickly and took all kinds of time on a Friday night to explain everything he was doing and provided phenomenal service. Thank you.
- Tim R.
Thank you for your support of the Spruce Peak Chamber Music Society. Unfortunately, due to the surge in Covid-19, we have had to postpone the launch of Season 3 to later in 2021. Please know that your support will be held until we are able to launch the season properly. Thank you!
- Jia K.

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