We had a Bourne’s technician named TJ visit our home to install a temporary tank while we have some work done on our property. TJ also visited our home a few months ago for a new customer inspection when moved into our home this past summer. During both visits, TJ demonstrated exceptional customer service and…

I wanted to let you know that I am extremely pleased with the heat pumps, and also wanted to let you know that Kelly and Mark were extremely professional and very pleasant to work with. They were courteous and took the time to explain how the system works in depth so I fully understood it’s…

I would like to express my satisfaction with Mike the technician who serviced my unit.  He was extremely professional and knowledgable.  He went above and beyond expectations.  Hard to find these days, so much appreciated when it happens.  

The tech you sent up [Ernie] to do the GSC at my camp, he really knows his stuff and was really professional. He answered all my questions and was really helpful.

I have to tell you that you guys are the best heating fuel company in the state, I am not kidding. Your willingness to work with my family means so much. Thank you Paula, I really appreciate it. I checked the tank last night, we are good for now with just a bit under half…

Pam, hi! I was just outside doing a little gardening. I glanced at one of my two propane tanks, and did a double-take. The tank at the front of my house had been leaning somewhat, since it was originally installed. When I looked at it this afternoon, it was standing perfectly straight. The tank has…