Great customer service. Wouldn’t do business with anyone else!

I wanted to let you know that I am extremely pleased with the heat pumps, and also wanted to let you know that Kelly and Mark were extremely professional and very pleasant to work with. They were courteous and took the time to explain how the system works in depth so I fully understood it’s…

Your driver decided for valid reasons to deliver my fuel today instead of tomorrow. I had been dithering over what to do about slushy predictions for anticipated delivery tomorrow (Friday) and trying to enlist my plower and sander to be on ‘stand-by.’ He cheerfully filled my low tanks. As I told him, “You are my…

We had a Bourne’s technician named TJ visit our home to install a temporary tank while we have some work done on our property. TJ also visited our home a few months ago for a new customer inspection when moved into our home this past summer. During both visits, TJ demonstrated exceptional customer service and…

I was so pleasantly surprised to find my oil tank filled YESTERDAY! Happy Day! After years of dealing with boneheads who don’t ever show up on time (other companies) I was tickled pink! Just sorry to have missed Sean to say hi! How smart it was for you to deliver before the snow! No other…

I wanted to thank the service department for getting out here as fast as they did, it was within the 45 minutes and the tech they sent out was excellent, very professional, his name was Chip Aubin, would you ensure his manager gets that message. I have to say, I have worked with a lot…