Consistently have had good experiences with office and onsite service staff when we’ve needed them to install, diagnose and/or fix heating or hot water systems. Recently had significant issue due to electrical problem that destroyed portions of heater, team was here within few hours of when I called and took care of it.

I needed a new boiler and needed to switch from an underground oil tank to propane. The boiler is in a very cramped space and other companies said they couldn’t place a new one there – they’d need to take over one of my few closets upstairs. Bourne’s not only was able to keep the…

I would like to express my satisfaction with Mike the technician who serviced my unit.  He was extremely professional and knowledgable.  He went above and beyond expectations.  Hard to find these days, so much appreciated when it happens.  

I wanted to tell you about some outstanding service that Bourne’s employees recently provided us. Late in the day on Saturday, January 5th, I noticed we had no heat in our house in Swanton. I checked the propane tank and the gauge was zeroed out. I called Bourne’s emergency number and the answering service responded…

We have greatly enjoyed working with Bourne’s Energy. You are certainly a step up from the rest in every way.

Many thanks to Nate, John, Mike, and Mike for working to correct issues left over from our previous company. We’re new customers but will be long term ones after the customer service we received today. It’s so nice to have heat and hot water again!