Consistently have had good experiences with office and onsite service staff when we’ve needed them to install, diagnose and/or fix heating or hot water systems. Recently had significant issue due to electrical problem that destroyed portions of heater, team was here within few hours of when I called and took care of it.

I can’t tell you how happy I am with Bourne’s. Every time i speak with CS they are relaxed, helpful, AMAZING. Even the techs who have come out to the house — super nice and professional. Pam who set up our account was wonderful as well. I am truly thankful for your honest professionalism. PLEASE,…

Our thanks to the woman who I assumed was your service manager, who came over & replaced the pressure release valve on out boiler after dark 4:30-5pm on Wednesday night, Thanksgiving eve.

Belle called this morning and sent her many thanks to Bourne’s and specifically to Carey for his assistance in dealing with a LP gas line leak caused by the cable company. She was extremely appreciative of his efforts.

Just a quick note to let you know how impressed I am with Chris and Bourne’s Energy.  When ******* used to deliver our pellets, they would blow the pellets in so hard that even though I cushioned the back of our bin, many of the pellets would pulverize and I had a large amount of…

We had a Bourne’s technician named TJ visit our home to install a temporary tank while we have some work done on our property. TJ also visited our home a few months ago for a new customer inspection when moved into our home this past summer. During both visits, TJ demonstrated exceptional customer service and…