I wanted to let you know that I am extremely pleased with the heat pumps, and also wanted to let you know that Kelly and Mark were extremely professional and very pleasant to work with. They were courteous and took the time to explain how the system works in depth so I fully understood it’s…

We were there when the technician came. We appreciate your doing this for us. The gas fireplace is working well for us. We also found a different problem with the hookup to our washing machine and the Bourne technician graciously called and arranged for one of your plumbers to come out Friday morning. We are…

Many thanks to Nate, John, Mike, and Mike for working to correct issues left over from our previous company. We’re new customers but will be long term ones after the customer service we received today. It’s so nice to have heat and hot water again!

Dale was an absolute angel. He came out and rescued me, and even though it was during the ice storm on Dec 22 and the road conditions were horrible he acted like he was very happy to be there to help solve heating problems. You have an awesome young man working for you.

Dear Bourne’s Energy People – Thank you very much for going to my Sugarbish home and fixing my upstairs Rinnai heater.  A few years ago, your people were at my home for an emergency which included replacing my hot water heater. My condo is a wonderful second home – a paradise for my children and…

We had a Bourne’s technician named TJ visit our home to install a temporary tank while we have some work done on our property. TJ also visited our home a few months ago for a new customer inspection when moved into our home this past summer. During both visits, TJ demonstrated exceptional customer service and…