Tracy, thanks for the quick response on these things. Very refreshing after dealing with Bad Flame for years.

J. Brown called in today and wanted us to know how happy she is with her delivery driver John. She had been trying to get her snow banks pushed back for a few days now for Bourne’s but had no luck. John happily filled over the snow banks with a smile and while he was…

Dale was an absolute angel. He came out and rescued me, and even though it was during the ice storm on Dec 22 and the road conditions were horrible he acted like he was very happy to be there to help solve heating problems. You have an awesome young man working for you.

I just wanted to reach out to you on behalf of my wife. She was home today when you guys showed up for the propane delivery. She was extremely pleased with your employer who performed the delivery. Unfortunately she doesn’t remember his name, but she wanted to make sure that this message gets back to…

I called to say that I was very happy with how everything turned out. I was very happy with Leonard’s work and how we all came together to get me heat again.

Belle called this morning and sent her many thanks to Bourne’s and specifically to Carey for his assistance in dealing with a LP gas line leak caused by the cable company. She was extremely appreciative of his efforts.