Just a quick note to let you know how impressed I am with Chris and Bourne’s Energy.  When ******* used to deliver our pellets, they would blow the pellets in so hard that even though I cushioned the back of our bin, many of the pellets would pulverize and I had a large amount of…

I wanted to tell you about some outstanding service that Bourne’s employees recently provided us. Late in the day on Saturday, January 5th, I noticed we had no heat in our house in Swanton. I checked the propane tank and the gauge was zeroed out. I called Bourne’s emergency number and the answering service responded…

We recently had our boilers cleaned and serviced by one of your technicians. I just wanted to thank Bourne’s Energy and your technician for the excellent job he did. Showed up when you said, he listened to my concerns on one of the boilers. The boiler in question has been running perfectly since his visit.…

Just a note to thank you for arranging to have the pellets delivered this afternoon. The drivers were great, and the care they took to fill my bin slowly so there wouldn’t be a lot of fines was exceptional. I was extremely impressed, and I’m thankful to have a full bin of great quality pellets…

Dear Bourne’s Energy People – Thank you very much for going to my Sugarbish home and fixing my upstairs Rinnai heater.  A few years ago, your people were at my home for an emergency which included replacing my hot water heater. My condo is a wonderful second home – a paradise for my children and…

Many thanks to Nate, John, Mike, and Mike for working to correct issues left over from our previous company. We’re new customers but will be long term ones after the customer service we received today. It’s so nice to have heat and hot water again!